{"id":10797,"date":"2023-11-22T10:46:23","date_gmt":"2023-11-22T09:46:23","guid":{"rendered":"https:\/\/thaisbernardes.com\/?page_id=10797"},"modified":"2023-11-22T11:54:37","modified_gmt":"2023-11-22T10:54:37","slug":"warranty","status":"publish","type":"page","link":"https:\/\/thaisbernardes.com\/en\/garanzia\/","title":{"rendered":"Warranty"},"content":{"rendered":"<section class=\"section\" id=\"section_2122897132\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1334\" src=\"https:\/\/thaisbernardes.com\/wp-content\/uploads\/2023\/11\/2023-10-25-Thais-Gioielli0197.jpg\" class=\"bg attachment-original size-original\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-47850662\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-47850662 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row align-center\"  id=\"row-550461108\">\n\n\n\t<div id=\"col-42783033\" class=\"col medium-8 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner text-left dark\" style=\"background-color:rgba(22, 70, 63, 0.866);\" >\n\t\t\t\n\t\t\t\n\n<h1>For you, the Thais Bernardes Guarantee<\/h1>\n<div class=\"is-divider divider clearfix\" style=\"background-color:rgb(255, 255, 255);\"><\/div>\n\n\t<div id=\"text-380193031\" class=\"text\">\n\t\t\n\n<p>Our uniquely designed products, crafted with skilled Italian craftsmanship, have a 3-year warranty on all jewellery purchased from our retailers and online.<\/p>\n<p>Please note that the 3-year warranty is valid on all material and manufacturing defects already present at the date of purchase.<\/p>\n<p>Defects or damage caused by improper use, modifications or replacements made with non-original parts and accessories and unauthorised third-party work are excluded.<br \/><br \/>Misuse' also includes the use of inappropriate cleaning products, which may alter the integrity of the jewellery.<\/p>\n<p>Follow these practical tips to keep your jewellery perfect at all times:<\/p>\n<p>- Avoid wearing perfumes or creams while wearing your jewellery. These beauty products can cause irreversible damage to the stones.<\/p>\n<p>- Avoid the use of abrasives and detergents.<\/p>\n<p>To clean your jewellery, use a clean, dry cloth, sufficient to ensure its lustre.<\/p>\n<p>- Clean your jewellery often but avoid lotions, soaps and skin oils. These alter the optical properties of the stones, making them look dull.<\/p>\n<p>- The treatment of your jewellery should always be done as gently as possible, avoiding scratches and breakage.<\/p>\n<p>- Store the jewellery in a closed box, lined with soft cloth to prevent the metal from being damaged.<\/p>\n<p>How to claim under Warranty<\/p>\n<p>Customers who have purchased a product and who wish to avail themselves of the Product Warranty may do so, after having properly registered the Warranty by following one of the two methods listed here:<br \/><br \/>- By going to one of the Thais Bernardes dealers with the jewel to be repaired\/replaced.<br \/><br \/>- By contacting our <a href=\"https:\/\/thaisbernardes.com\/en\/contact\/\">Customer Service<\/a> to receive all information about the use of the Guarantee.<\/p>\n\t\t\n<style>\n#text-380193031 {\n  font-size: 0.75rem;\n  line-height: 1.25;\n}\n@media (min-width:550px) {\n  #text-380193031 {\n    font-size: 0.9rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-1928931043\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1928931043 {\n  padding-top: 10px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h2>Fill in your details to activate the guarantee<\/h2>\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f10807-o1\" lang=\"it-IT\" dir=\"ltr\" data-wpcf7-id=\"10807\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/10797#wpcf7-f10807-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/10797#wpcf7-f10807-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"10807\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"it_IT\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f10807-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Surname<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-surname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-surname\" \/><\/span> <\/label>\n<\/p>\n<p><label> Full address (Street, Postcode, City, Province)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-address\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"adress\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-address\" \/><\/span> <\/label>\n<\/p>\n<p><label> Phone<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"phone\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-phone\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your email<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Jewel purchased<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-jewel-name\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-jewel-name\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> Measure (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-jewel-size\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-jewel-size\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> Date of purchase<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Data\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"Data\" \/><\/span> <\/label>\n<\/p>\n<p><label> Name of retailer<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"reseller-name\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"reseller-name\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> Jewel photos<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"file-563\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".jpg,.jpeg\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"file-563\" \/><\/span> <\/label>\n<\/p>\n<p><label> Purchase receipt<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"file-74\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".jpg,.jpeg\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"file-74\" \/><\/span> <\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"accept-this-3\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"accept-this-3\" value=\"1\" checked=\"checked\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I accept the Privacy Policy of Thais Bernardes Shop.<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"accept-this-1\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"accept-this-1\" value=\"1\" checked=\"checked\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I agree to receive commercial communications from Thais Bernardes Shop.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" 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